Privacy Policy

Last updated: February 2026

1. Who We Are

Genuine Student ("we", "our", "us") operates the website at genuinestudent.ai. We help international students prepare for their UK student visa credibility interviews using AI-powered simulations.

2. What Data We Collect

  • Account information: Email address and name when you create an account via Google Sign-In or email.
  • Student profile data: University name, course, country of origin, and other details you enter to personalise your interview simulation.
  • Interview transcripts: Text responses and audio recordings from your practice sessions.
  • Payment information: Processed securely by Stripe. We do not store card details.
  • Usage data: Pages visited, session durations, and error logs collected via Sentry.

3. How We Use Your Data

  • To provide and improve the interview simulation service.
  • To generate your credibility assessment report.
  • To process payments and manage your subscription.
  • To monitor application errors and performance.
  • To communicate service updates (only if you have opted in).

4. Third-Party Services

We use the following third-party services:

  • Supabase — database and authentication
  • Stripe — payment processing
  • ElevenLabs — text-to-speech for audio interview mode
  • Google AI — AI-powered interview responses
  • Sentry — error monitoring
  • AWS CloudFront — content delivery

5. Data Retention

We retain your account data for as long as your account is active. Interview transcripts are retained to allow you to review past sessions. You may request deletion of your data at any time by contacting us.

6. Your Rights (UK GDPR)

Under UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@genuinestudent.ai.

7. Cookies

We use essential cookies for authentication sessions (via Supabase). We do not use advertising or third-party tracking cookies.

8. Contact

For privacy-related enquiries, contact us at privacy@genuinestudent.ai.